What is the difference between soc and noc
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Businesses that see network uptime as a chief priority would be a better fit for a NOC. As opposed to SOC's which mainly focus on preventing and neutralizing cyber threats, NOC's can help with more holistic network management projects such as network functionality. Businesses such as online retailers and law firms are known to operate outside of normal Monday-Friday hours. NOC's take proactive steps to minimize network downtime, which can be especially useful on crucial days like Black Friday.
Businesses who experience downtime during crucial times may face steep downtime costs and productivity losses. In-house IT departments have so many tasks to complete that businesses may benefit from contracting out some of those projects out to a third-party company.
While network monitoring is a task that is important for ensuring network health and security, there is no need to exhaust in-house IT departmental resources on this task, especially when there are other critical projects to be completed.
Since a SOC is specifically security-focused, their main function would be to assist internal security staff with monitoring and mitigating network threats. While they can help field employee support requests, they can also help implement network projects such as infrastructural upgrades. By letting a NOC or SOC handle some network-related projects, an in-house IT department is freed up to complete other projects , such as upgrading your network or better positioning it for the future.
Help Desk: Which is Better? If your business is risk-adverse or needs some help monitoring for and mitigating cyber threats such as ransomware, a SOC could be a better fit. Since SOC's are security-focused, they can deliver a powerful tiered response to any threats that emerge.
For instance, they collect, maintain, and regularly review logs of all company-wide network activity and communications. Additionally, they can regularly audit their own systems to ensure compliance with data privacy regulations such as HIPAA. While a NOC can also perform some of these tasks as well, SOC's can be better equipped to handle certain security-specific tasks. We are notified of network issues through help desk-style customer support tickets and customized SOC-style alerts set through our Remote Monitoring and Maintenance solution.
This means that we receive alerts on all fronts, ensuring that issues are identified and ad dressed faster. Especially during crucial times such as Black Friday, a network outage could be a detrimental blow to that business' bottom line, as it could prevent customers from completing orders.
Employees at businesses who work nights and weekend, such as law firms, can't afford downtime outside of normal Monday-Friday hours either. We have on-call staff ready to take your call at all hours of the day, ensuring that network issues are quickly resolved.
A SOC, on the other hand, deals with intelligent threat actors. This means that, unlike a NOC, SOC analysts have to deal with situations where the threat is actively working to undermine and overcome their defenses and attempted remediations. This adds an additional level of complexity to the maintaining normal operations and achieving their purpose. Having distinct teams, whether internal or outsourced , is essential to ensure that the company has access to the proper expertise and gives adequate attention to both network performance and security.
That being said, collaboration and coordination between the NOC and SOC is also vital to maximize efficiency and ensure that network modifications or upgrades do not sacrifice performance for security or vice versa. If you are looking to implement SOC affordably, a SOC as a Service is a great route to go as it is quick to get up and running, affordable and extremely effective at finding and helping to remediate threats. Facebook Twitter.
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